Sugar N Wick

Every candle is handcrafted with care, therefore returns are accepted only in genuine cases.

We accept returns / replacements if:

• Product arrives damaged
• Wrong product delivered
• Major manufacturing defect

To raise a return request, contact us within 48 hours of delivery with photos and order details.

Refund Process

• We verify the issue
• Product may be requested back (if needed)
• Approved refunds are processed within 5–7 working days

Customized or personalized orders are not eligible for return unless damaged.

For any issue, email us at support@sugarnwick.com.